01What data we collect and why
We collect personal data that you provide directly to us — for example, your email address when you subscribe to our newsletter or contact us through our website. We also collect certain technical data automatically when you visit our site, including your IP address, browser type, pages visited and the time and date of your visit. This technical data helps us understand how our site is being used and improve the experience for all visitors.
We use your personal data only for the purposes for which it was collected. Your email address is used to send you the communications you have requested and, where applicable, to administer your account. Technical data is used for site analytics and security purposes. We do not use your data for automated decision-making that produces legal or similarly significant effects, and we do not sell your personal data to any third party.
02Your rights under UK data protection law
Under the UK General Data Protection Regulation and the Data Protection Act 2018, you have a number of rights in relation to your personal data. These include the right to access the data we hold about you, the right to request correction of inaccurate data, the right to request erasure of your data in certain circumstances, and the right to object to or restrict certain types of processing. You also have the right to data portability in relation to data you have provided to us.
To exercise any of these rights, please contact us at the email address listed in our footer. We will respond to your request within the timeframe required by applicable law. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office, which is the UK supervisory authority for data protection matters.
03Data retention and security
We retain your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. When data is no longer needed, we delete or anonymise it securely. The specific retention periods for different categories of data are determined by the nature of the data and the purpose for which it is held.
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. These measures are reviewed and updated regularly. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. If you have concerns about the security of your data, please contact us directly.